ParentConnect Website Terms of Service

LAST UPDATE:  March 26, 2026

This is the Terms of Service for ParentConnect, LLC, an Illinois Limited Liability Company Company (“ParentConnect”, “our”, “we”, “us”, whether capitalized or lowercase).  These Terms of Service describe the terms and conditions applicable to your (“you”, “your”, whether capitalized or lowercase) access and use of any of our websites, portals, mobile applications, email correspondence, and any of our social media channels (collectively, our “Platforms”), or the use and/or purchase of any of our services, classes or events, video training, tools or products (including the ParentConnect App) (collectively, our “Products”).  

The purchase of any of our “Products” may also be governed by separate agreements which will be provided to you at the time of purchase, including but not limited to the ParentConnect Subscriber Agreement (“Subscriber Agreement”).  In the event of a conflict between these Terms of Service and the Subscriber Agreement, the terms in the Subscriber Agreement shall control with regards to the ParentConnect App

We may amend these Terms of Service at any time by posting the amended Terms of Service on this website.  All amended terms and conditions will be automatically effective after they are posted on the website. 

We may change or discontinue any aspect, service or feature of the Platforms or Products at any time, including, but not limited to, content, hours of availability, and equipment needed for access or use.

You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of our Platforms and Products and all charges related to the same.

By using any of our Platforms or licensing, purchasing or using any of our Products, you acknowledge and agree that you are bound by these Terms of Service, and our Privacy Policy, which is incorporated herein by reference and can be found on our website.  If you do not agree with these Terms of Service, then do not use our Platforms or license, subscribe to, purchase or use any of the Products.  

A.  INFORMATIONAL PURPOSES ONLY

No individual business relationship is formed between you and ParentConnect as a result of viewing or using our Platforms, licensing, subscribing to, purchasing or using any of our Products, or submitting a contact request or email.  Business relationships are formed only by entering into a Product-specific agreement such as the Subscriber Agreement.  Our Platforms and Products are not guaranteed to be accurate, complete, reliable, current or error-free.  Where testimonials, case studies or representative results are included from purchasers of our Products, results achieved do not guarantee similar outcomes for others.  All of the information provided on our Platforms and in our Products (including the digital content, whether available for purchase or not) are resources for educational and informational purposes only and should not be relied on as individual advice.  See sections F and G below in these Terms of Service for further explanation about the information on our Platforms and in our Products.

B. INTELLECTUAL PROPERTY RIGHTS AND LICENSES

1. ParentConnect Intellectual Property.  

(a) The content in our Platforms and Products is the sole and exclusive property of ParentConnect and is protected by intellectual property rights.  The following (whether in plain text or graphic/design form) are the proprietary trademarks and service marks of ParentConnect:  ParentConnect (text form), stylized ParentConnect green logo with 4 color 4 pointed design with the word “Parent” adjacent to the word “Connect”, and stylized ParentConnect green logo with 4 color 4 pointed design and the word “Parent” above the word “Connect.”  All photographs and iconography on the Platforms and Products are the sole and exclusive copyrighted property of ParentConnect.  In addition, ParentConnect claims a right of privacy and publicity in the images of its founders and such images may not be used without prior written consent.

(b) All content and information contained on our Platforms and in our Products are the copyrighted property of ParentConnect.  Collectively, all the intellectual property rights of ParentConnect in and to the Platforms and Products (including but not limited to patents, trademarks, service marks, trade secrets, copyrights or other proprietary rights anywhere in the world, whether or not registered or unregistered) is the “ParentConnect IP.”  You may not use, copy, modify, perform, display, create derivative versions of, extract, or otherwise exploit ParentConnect IP except as expressly set forth in these Terms of Service.  You agree not to contest ParentConnect’s ownership in the ParentConnect IP or seek to invalidate any intellectual property rights ParentConnect has in and to the ParentConnect IP.  You shall not seek to register any copyright in the ParentConnect IP or computer code contained therein with any government agency or take any action regarding the ParentConnect IP which would tend to harm ParentConnect’s rights therein.  

(c) Any trademarks or service marks of third parties referenced on any of our Platforms are the property of such third party.  No claim of rights to such third party trademarks or service marks is made by us.

2. Permitted Uses of the Products and Other ParentConnect IP.  If you have licensed or purchased any Products, ParentConnect hereby grants you a limited (subject to termination for breach of this license), non-transferable, non-sublicensable, non-assignable license for non-commercial, personal use only to: 

(a) access and browse the relevant Product(s); 

(b) view any video training that is included with the relevant Product; and

(c) view any content contained on the Platforms.

Notwithstanding the foregoing, if you have purchased, licensed, subscribed to, or otherwise acquired any Products from ParentConnect pursuant to a separate agreement, your rights under such separate agreement will control to the extent inconsistent from the above.  

3. Excluded Uses of the Products and Other ParentConnect IP.  EXCEPT AS EXPRESSLY SET FORTH IN PARAGRAPH B.2 ABOVE, you may not modify, publish, transmit, rent, loan, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Platforms, Products or ParentConnect IP, in whole or in part, without our prior written consent. By way of clarification but not limitation, you may not:

(a) include any portion, no matter how small, of our Platforms, Products or ParentConnect IP in or with any product or service that you create or distribute;

(b) modify, create a derivative version of, translate, copy, record, duplicate, reproduce, rent, sell, resell, or use or otherwise exploit for any commercial purposes, any portion of our Platforms, Products or ParentConnect IP;

(c) provide to a third party, whether for free or for a fee, access to any video training,  membership portals or private groups that are part of our Platforms, Products or ParentConnect IP;

(d) provide to a third party for free copies of any templates, tools or checklists that may be contained in any of our Products for use by the third party in their business;

 (e) use a deep link to any page on our Platforms or Products that is not the home/primary page, or frame containing any portion of our Platforms, Products or ParentConnect IP;

(f) copy or include the content from our Platforms, Products or ParentConnect IP in your or any other website or publication; or

(g) encourage or instruct, directly or indirectly, any other person to do the same.

Use of ParentConnect IP without our express permission, or except as expressly set forth in this Terms of Service, is an infringement of our intellectual property rights, and we reserve the right to take all actions at law or in equity necessary to protect any such misuse or infringement.  This may include cease and desist letters, reporting you to authorities or lawsuits for damages or specific performance.

C. ACCESS TO, AND USE OF, OUR PLATFORMS AND PRODUCTS

1. Products.  We have used commercially reasonable efforts to provide accurate descriptions of our Products, however, we cannot guarantee that a Product is suitable for your needs, or is error-free.  We will use commercially reasonable efforts to correct errors in content or pricing as we become aware of them.  WE RESERVE THE RIGHT TO NOT HONOR ANY SIGNIFICANT PRICING ERRORS FOR OUR PRODUCTS.

2. Payments; Refund Policy.  You acknowledge and agree that you will make full payments to ParentConnect for all purchased, subscribed, or licensed Product(s).  If you select an installment method, you authorize ParentConnect to automatically charge the credit card on file for any and all payment balances due, and you agree to keep this information current and up-to-date with ParentConnect. If any payment is insufficient or declined for any reason, we may revoke your access to the Products, without refund.  

3. Feedback.  You acknowledge and agree that to the extent that you provide any comments, questions, survey responses, discussions, ideas, suggestions or other feedback to ParentConnect either pertaining to or through our Platforms and Products (collectively, the “Feedback”), (a) such Feedback shall automatically become the property of ParentConnect, (b) you hereby assign to ParentConnect all of your rights to the Feedback, including any Intellectual Property Rights therein; and (c) your Feedback may be used by ParentConnect in perpetuity without compensation to you of any kind.

4. Prohibited Behavior.  When using our Platforms, you agree not to upload, post or otherwise transmit any content that:

(a) violates any law or advocates for dangerous or illegal activities, poses a threat to others, or infringes in any way upon the rights of others, including any statements which may defame, libel, slander, harass, stalk or threaten others; 

(b) you know to be false, misleading or inaccurate;

(c) contains or advocates pornography or sexually explicit content, pedophilia, incest, bestiality, or that is otherwise obscene, lewd, or is offensive content, hate speech, abusive, vulgar or profane.

(d) is protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express permission of the owner of such copyright, trademark, trade secret, right of publicity or other proprietary right; 

(e) would be considered junk mail, spam or any other form of solicitation;

(f) contains images or names of individuals unless you have the written consent from such persons to do so; and/or

(g) contains or introduces any virus, Trojan horse, worm, backdoor, or other data or software or the effect of which is to permit unauthorized access to, or to disable, erase, or otherwise harm, any computer, systems, or software on the Platforms, servers or networks.

We may, but do not have the obligation to, monitor any information you upload to the Platforms, and we may cooperate with law enforcement with regards to any information you upload. 

D. VIOLATION OF LAWS, RULES AND REGULATIONS

You acknowledge and agree that our Platforms and Products are designed for individuals who are eighteen (18) years or older, and who have the legal authority to enter into these Terms of Service.  You agree to use the Platforms and Products for lawful purposes only, and you will take no actions which infringe our intellectual property rights, or the rights of any third parties.  If you violate the terms of the Terms of Service, slander, libel, defame or otherwise harm the reputation and goodwill of ParentConnect, or take any actions which could subject ParentConnect to civil or criminal liability, ParentConnect reserves the right to immediately remove your access to our Platforms and Products, without refund.  In addition, ParentConnect reserves the right to seek all other remedies available at law and in equity for violations of the rules and regulations set forth on our Platforms, including violating these Terms of Service.  

E. THIRD PARTY CONTENT; INBOUND AND OUTBOUND LINKED INTERNET SITES

1. Third Party Content.  We may distribute content supplied by third parties and users.  Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers or users of the Platforms, are those of the respective author(s) or distributor(s) and not of ParentConnect.   PARENTCONNECT NEITHER ENDORSES NOR IS RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE ON THE PLATFORMS BY ANY THIRD PARTY.

2. LINKS. THERE MAY BE LINKS IN ON OUR PLATFORMS WHICH LET YOU LEAVE THE PLATFORMS, AND THIRD PARTIES MAY HAVE LINKS TO OUR PLATFORMS.  THE LINKED SITES, WHETHER INBOUND OR OUTBOUND, ARE NOT UNDER THE CONTROL OF PARENTCONNECT, AND THE CONTENT AVAILABLE ON THE INTERNET SITES LINKED TO OUR PLATFORMS DO NOT NECESSARILY REFLECT THE OPINION OF PARENTCONNECT.  PARENTCONNECT IS PROVIDING THESE LINKS TO OTHER INTERNET SITES AS A CONVENIENCE TO YOU, AND ACCESS TO ANY OTHER INTERNET SITES LINKED TO OUR PLATFORMS IS AT YOUR OWN RISK.  PARENTCONNECT ASSUMES NO RESPONSIBILITY FOR, OR ANY OBLIGATION TO MONITOR, THE CONTENT OF SUCH LINKED INTERNET SITES.  THE INCLUSION OF ANY LINK DOES NOT IMPLY A RECOMMENDATION OR ENDORSEMENT BY PARENTCONNECT OF THE LINKED SITE.  PARENTCONNECT EXPRESSLY DISCLAIMS ANY AND ALL GUARANTEES, REPRESENTATIONS AND WARRANTIES PERTAINING TO THE CONTENT, ACCURACY, VALUE, COMPLETENESS, OR QUALITY OF ANY INFORMATION, MATERIALS OR PRODUCTS ON SUCH LINKED SITES. 

F. NO WARRANTIES; RESULTS NOT GUARANTEED

1. Disclaimer of Warranties.  ALL CONTENT, INFORMATION, PRODUCTS AND SERVICES ON OUR PLATFORMS AND IN OUR PRODUCTS ARE PROVIDED TO YOU FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY, AND ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  PARENTCONNECT EXPRESSLY DISCLAIMS ALL, AND HEREBY MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT, INFORMATION, PRODUCTS OR SERVICES AVAILABLE THROUGH OUR PLATFORMS OR PRODUCTS, OR REGARDING THE TIMELINESS OF TRANSMISSION OF INFORMATION BETWEEN ANY USERS OF THIS WEBSITE, OR BETWEEN USERS AND PARENTCONNECT.  VERIFYING THE ACCURACY OF, OR THE USE OR RELIANCE ON, ANY OF THE INFORMATION CONTAINED IN ON OUR PLATFORMS AND PRODUCTS IS THE SOLE RESPONSIBILITY OF YOU AS USER OF THE PLATFORMS AND PRODUCTS. PARENTCONNECT MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF OUR PRODUCTS AND PLATFORMS WILL BE UNINTERRUPTED OR ERROR-FREE.  YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT AND PRODUCTS YOU MAY OBTAIN FROM OUR PLATFORMS IS FREE OF VIRUSES.

2. Results Not Guaranteed.  We may share the successful results users of ParentConnect and our Platforms, and customers of the Products. Such examples are not to be interpreted as a promise or guarantee, verbally or in writing, regarding your results of any kind. By accessing the Platforms and Products, you acknowledge and agree that you are solely responsible for your own actions that you may take by participating in the Platforms or using our Products. We do not guarantee that you will get any results using any content on our Platforms, and nothing in our Platforms and Products is a guarantee or warranty of any results.

3. Testimonials.  Our Platforms and Products contain or refer to testimonials, reviews, case studies or other feedback from others about our Platforms and Products.  The results obtained by these users and customers are not necessarily typical and are not a guarantee of the types of results you can achieve by using the information and materials in our Platforms and Products.

G. PERSONAL RESPONSIBILITY 

YOU ALONE ARE RESPONSIBLE AND ACCOUNTABLE FOR YOUR DECISIONS, ACTIONS AND RESULTS, AND BY YOUR INTERACTION WITH OUR PLATFORMS YOU AGREE NOT TO ATTEMPT TO HOLD PARENTCONNECT LIABLE FOR YOUR DECISIONS, ACTIONS OR RESULTS, AT ANY TIME, UNDER ANY CIRCUMSTANCE.  PARENTCONNECT IS NOT GUARANTEEING THAT YOUR BUSINESS WILL BE IN COMPLIANCE WITH ANY GOVERNMENTAL REGULATION (WHETHER U.S. OR FOREIGN) AS A RESULT OF FOLLOWING ANY INFORMATION CONTAINED IN ANY CONTENT ON THE PLATFORMS OR IN ANY PRODUCT AVAILABLE FOR DOWNLOAD ON THE PLATFORMS.  INFORMATION CONTAINED ON THE PLATFORMS AND THE PRODUCTS IS FOR EDUCATIONAL PURPOSES ONLY AND IS NOT DESIGNED TO PROVIDE MEDICAL, HEALTH OR PARENTING ADVICE AND IS NOT A SUBSTITUTE FOR PHYSICIAN OR OTHER PROFESSIONAL PARENTING ADVICE.  PARENTCONNECT DISCLAIMS ANY AND ALL LIABILITY FOR ANY MEDICAL, HEALTH OR PARENTING DECISION THAT YOU MAY MAKE, INCLUDING BUT NOT LIMITED TO ANY DECISIONS INFLUENCED BY ANY CONTENT ON THE OUR PLATFORMS OR PRODUCTS, INCLUDING ANY USER OR SUBSCRIBER UPLOADED CONTENT.

H. LIMITATION OF LIABILITY; INDEMNIFICATION

1. LIMITATION OF LIABILITY.  PARENTCONNECT SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF OUR PLATFORMS AND PRODUCTS EVEN IF PARENTCONNECT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO RELIANCE BY ANY PARTY ON ANY CONTENT, INFORMATION, PRODUCTS OR SERVICES OBTAINED THROUGH USE OF OUR PLATFORMS OR PRODUCTS, OR THAT ARISES IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER OR BETWEEN USERS, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO OUR PLATFORMS OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO OUR PLATFORMS, PRODUCTS OR RELATED INFORMATION.  THIS LIMITATION OF LIABILITY IS AN ESSENTIAL BASIS OF OUR ABILITY TO PROVIDE YOU THE INFORMATION, CONTENT AND PRODUCTS AVAILABLE ON OUR PLATFORMS, AND SUCH LIMITATION OF LIABILITY SHALL APPLY EVEN IF ALL OTHER REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.

2. Indemnification.  You agree to defend, indemnify and hold harmless ParentConnect, and any of our affiliates and respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of your use of the Platforms and Products. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section H.2. In such event, you shall provide us with such cooperation as is reasonably requested by us.

I. EMAIL AND ELECTRONIC TRANSMISSION OF INFORMATION

You understand that the Internet is public and that e-mail communications and electronic transmission of information between you and ParentConnect, or between you and any other user via our Platforms are subject to the risk of being viewed by other parties.  Accordingly, you agree not to transmit confidential or proprietary information relating to you or your business to ParentConnect or to other users via e-mail.

J. GOVERNING LAW AND GENERAL PROVISIONS

1. Location of Operations.  This Website is operated from the State of Illinois within the United States of America. ParentConnect makes no representation that the information in the Platforms or Products is appropriate or available for use in other locations, and access to the Platforms and Products from territories where the contents of the Platforms or Products may be illegal is prohibited.  Those who choose to access the Platforms and Products from other locations do so on their own initiative and are responsible for compliance with applicable local laws.  

2. Disputes, Arbitration, Governing Law.  The validity, enforceability and interpretation of this Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, in the United States of America, without giving effect to the principles of conflict of law.  In the event of any dispute or claim relating to or arising out of this Agreement, you and ParentConnect agree that such dispute shall be resolved by final and binding arbitration in Cook County, Illinois conducted through JAMS before a single neutral arbitrator, in accordance with the JAMS employment arbitration rules then in effect. The decision of the arbitrator shall be final and binding on the parties, and judgment thereon may be entered in a court of competent jurisdiction. The parties acknowledge and agree that they are each waiving their rights to a jury trial in favor of having their disputes resolved by final and binding arbitration. The disputes that the parties agree to submit to final and binding arbitration include but are not limited to any statutory claims under any state or federal law, as well as any common law claims.  Notwithstanding anything to contrary herein, ParentConnect may seek a temporary restraining order, preliminary injunction or other provisional injunctive or declaratory relief in any court of competent jurisdiction without the necessity of posting bond at any time in the event of your actual, alleged or threatened breach of ParentConnect’s intellectual property and/or confidentiality rights, or Sections B, C, or D of these Terms of Service, and to ensure that any other relief sought in arbitration is not rendered ineffectual by any interim harm.  Further, if permitted by applicable law, you waive your right to litigate in court or an arbitration proceeding any dispute you may have under this Agreement as a class action, either as a member of a class or as a representative, or to act as a private attorney general. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act are excluded from application hereto..    

3. Third Party Beneficiaries.  To the extent that any third-party licensors are the owner of certain proprietary information and intellectual property rights included in the ParentConnect Products or Platforms, such third-party licensors are third-party beneficiaries entitled to enforce ParentConnect’s rights and your obligations hereunder and to seek appropriate legal and equitable remedies, including, but not limited to, damages and injunctive relief, for your breach of such obligations. 

4. Severability.  If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. 

5. No Waiver.  Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.  

6. Entire Agreement.  These Terms of Service set forth the entire understanding and agreement between us with respect to the subject matter hereof.   Notwithstanding the foregoing, ParentConnect may post supplemental terms and conditions regarding privacy and user information on this Website, which shall become binding upon automatically users if and when such additional terms and conditions are posted.

7. Assignment.  You may not assign, license, sublicense, transfer or otherwise convey these Terms of Services and/or your rights to use the Platforms or Products to any third party without the prior written consent of ParentConnect, which may be withheld in our sole and absolute discretion.  Any attempted assignment, license, transfer or conveyance is void and not enforceable.  Notwithstanding the foregoing, ParentConnect may assign, license, sublicense, transfer or convey its rights and obligations to the Platforms, Products and under these Terms of Service to any party at any time without notice to you.

8. Relationship of the Parties.  You acknowledge and agree that there is no partnership, joint venture, employment, contractor agency relationship between you and ParentConnect as a result of you using the Platforms or purchasing the Products.  No individual professional relationship of any kind is formed between you and ParentConnect as a result of using the Platforms or purchasing the Products.  In order for any individual professional relationship to be formed, you would need to enter into a separate written engagement agreement with ParentConnect, wherein both you and ParentConnect agree to the scope of the representation.

9. Changes to Terms of Service.  We may change these Terms of Service from time to time, without prior notice. If we make changes, we will notify you by revising the date at the top of this Terms of Service.   We encourage you to review the Terms of Service whenever you interact with us to stay informed.  Your continued use of the Platforms or Products after the revised Terms of Service has become effective indicates that you have read, understood and agreed to the current version of the Terms of Service.

K. CONTACT US

You may contact us via email at info@joinparentconnect.com with any questions or comments about the Terms of Service.  We typically respond to emails only during our regular business hours, and we will use commercially reasonable efforts to respond as promptly as possible during such time.